If you recently tried becoming a member of The Sims Zone or our sister site the Spore Zone, you may not have received your registration e-mail, or you may have only just received it, after the normal 48 hours limit. You might also have tried sending us an e-mail through our contact form, but never got a reply. Due to some technical issues, the server hasn't sent out many e-mails, which means any e-mail sent between 3 August and today may not have been received by us, or hasn't been sent out properly. These problems have now fortunately been solved.

So if you sent us an email in the past couple of days, please try again. To try becoming a member again, head on over to the register page and fill in the details again. If it's been over 48 hours since you last tried, the username you picked should be free to use again, otherwise you might have to wait a little while.

We apologise for the inconvenience caused by these errors.