I'm trying to reinstall the game but it says it's already installed or I need to uninstall it first!

Asked at 01:00 on Sunday 1 February 2004 by The Sims Zone

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If this occurs while installing any expansion packs, then first uninstall that by using "Add or Remove Programs" in the Control Panel. Once you did that, also remove all files from the installation directory. By default that is C:\Program Files\Maxis\The Sims. You can do that by using Explorer (My Computer), and browse to that folder where you installed The Sims, and delete all the remaining files.

Next, run SimEraser. This can be found on the CDs of Unleashed, Superstar and Makin' Magic. Use the edition on the latest expansion pack you own. If you don't have any of those, you can download it from this page at the official site.

After that, you should be able to install The Sims and all expansion packs again without any problems.

Answered at 01:00 on Sunday 1 February 2004 by The Sims Zone Answer Rating: Not Rated Yet.

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I've done that but I still can't install Superstar. When I go to control panel to the uninstall a program, Superstar is still there as a readme file. What should I do?

Answered at 16:27 on Sunday 29 June 2008 by klmmdnd Answer Rating: Not Rated Yet.

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Do not give away serial numbers! Doing so will result in a ban without warning!